"There are four qualities to compassionate leadership:
- Awareness
- Vulnerability
- Empathy
- Compassion
They are critical for any people leader to care for people in crisis and set the stage for business recovery during times of uncertainty.
We find that four qualities can mitigate these natural tendencies and help leaders find the compassionate voice to manage in crisis and shepherd their organization into a postcrisis next normal. Start by creating space to attain a keener awareness of what is going on within and around you. Be bold in exhibiting vulnerability by lowering your guard and confronting what is unfolding. Demonstrate empathy to better tap the emotions others are feeling, and act with compassion to make individuals and groups feel genuinely cared for. Cultivate these qualities in a balanced way by first tuning inward to understand and integrate your own emotions and fears, and then turning outward to alleviate pain, support others, and, over time, enable people and the business to recover." Read more at McKinsey